Digital Product Delivery Policy for Microbotware Technology
The Company may use Personal Data for the following purposes:
- Order Processing Time: Orders for digital products are processed automatically upon successful payment.
Customers will receive an email confirmation containing details on how to access and download the purchased software.
- Product Access: Access to the software is granted immediately after successful payment.
Customers can log in to their account on the Microbotware Technology website to access download links, license keys, and any additional resources.
- License Keys: License keys, when applicable, will be provided in the customer's account or via email.
It is the customer's responsibility to keep their license keys secure and confidential.
- Software Updates: Customers with active licenses are entitled to receive software updates.
Updates and new versions can typically be downloaded from the customer's account on the Microbotware Technology website.
- Technical Support: Customers with valid licenses are eligible for technical support as outlined in our [Technical Support Policy].
Support requests can be submitted through our [Customer Support Portal].
- Refund Policy: Our refund policy is outlined in our [Refund Policy].
Refunds are generally not provided for digital products once the software has been accessed or downloaded.
- Compatibility and System Requirements: Customers are responsible for ensuring their systems meet the minimum requirements for the software.
Compatibility information is available on the Microbotware Technology website, and customers can contact support for additional assistance.
- Unauthorized Access: Customers are responsible for preventing unauthorized access to their accounts and software.
Any suspicious or unauthorized activity should be reported to our support team immediately.
- Contact Information:For any digital product delivery-related inquiries, please contact our customer service at
By email: contact@microbotware.com
By visiting this page on our website: https://www.microbotware.com/contact
.
Microbotware Technology reserves the right to update or modify this Digital Product Delivery Policy at any time. Customers are encouraged to review this policy periodically for any changes.
Thank you for choosing Microbotware Technology.
